Our Commitment to Safety During this Time
The safety and health of our community, customers, and staff continues to be our number one priority. Our U.S. headquarters is following daily updates and recommendations to protect our entire team by closely tracking the situation through the Center for Disease Control (CDC) and the World Health Organization (WHO). While our teams around the world work from home, we’re taking all precautions to keep our friends, family, and communities safe.
We’re making every effort to ensure the standards of safety and quality of all BUFF® products and that all product deliveries are shipped with increased health and safety measures. As new information becomes available and conditions change, we will actively provide updates to maintain the best interest and safety of everyone.
BUFF Statement on COVID-19
In response to the updated White House Administration Coronavirus Task Force statement and CDC recommendations regarding the use of cloth face coverings on April 3, 2020:
BUFF head and neckwear protects against many of nature’s elements. However, while our multifunctional headwear products cover the entire front of the face (nose, mouth, chin, and neck), they are not scientifically proven by the Center for Disease Control (CDC) and the World Health Organization (WHO) to prevent you from: (1) contracting a virus/disease/illness or (2) passing a virus/disease/illness to someone else.
If / When BUFF products are worn, in response to the April 3, 2020 Center for Disease Control (CDC) statement - “CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.”:
We encourage users not to circumvent the proper safety protocols of social distancing, quarantining, etc. suggested by the CDC.
In response to the most Commonly Asked Questions and concerns regarding Product and Shipping, please see the below statements:
- BUFF performance head and neckwear are not intended to be used as medical-grade face masks or as a replacement for N95 respirators as effective measures to prevent disease, illness, or the spread of viruses.
- BUFF does not produce or claimed to produce products that prevent disease, illness, or the spread of viruses.
- Website Orders Are Shipping with high order volume, for estimated shipping times please visit the Shipping Page.
HOW TO WEAR A BUFF Brand Product
THE ORIGINAL Multifunctional Headwear
Customer Service Inquiries
If you have further questions specific to your order, please email Buff, Inc. Customer Service directly at email@example.com. If you have further questions specific to the coronavirus, we encourage you to visit national and global health authority bodies’ websites, such as CDC and WHO, for the most up-to-date information; wellness and prevention practices; and advisories on travel.
We Are in this Together
We want to extend support, encouragement, and most of all - our thanks and gratitude to our community, hardworking healthcare personnel, and essential services professionals, as well as all those affected.
Our community is built on the outdoors and the adventure it gives us all. Life feels not-so-normal these days and we’re all working hard to keep ourselves, our families, and communities safe and healthy by following national and local guidelines. While we try and maintain as much of a normal routine as possible.
We’ll continue to share content of our community that inspires us to stay active and LIVE MORE NOW. We hope to see you sharing your own adventures, too.
We are in this together.