We strive to provide our customers with the highest quality products and best possible customer care. If you are not satisfied with your purchase, simply return it in its original condition with the packaging for a full refund within 30 days of purchase. Items must be unworn, unwashed, undamaged and on original packaging.

We only accept returns from items purchased at Products purchased from Authorized Dealers (online or in-store) must be returned to that dealer for return or exchange.  

To start a return:

1. Download return form. A return form must be filled out and included with all returns. 

2. Follow instructions on return form.

3. Mail us your returned items along with the filled out return form to: 
Buff, Inc.
Attn: Returns
133 Aviation Blvd. Ste 105
Santa Rosa, CA 95403

If there are any questions, please call our Customer Service Department Mon - Fri 8am to 5pm PST at 707.569.9009, or email us at